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6 The Portugal News •  21 Jul 2018                                 News


      Report on Lisbon airport ruffles




      government’s feathers



      A report by Diário de Notícias (DN) highlighting the mounting difficulties Lisbon airport seems to be having in processing its
      ever-growing passenger volume, appears to have irked the government, which issued a strongly-worded response to all
      media outlets, saying the report “does not reflect the reality of the daily work carried out by SEF at Lisbon Airport”.

                                                                                              and 10 border control booths  occurrence” of longer waiting
                                                                                              were open near the departure  times, “SEF refutes the
                                                                                              area, not ‘one official stamping  generalisation that today’s
                                                                                              passports from outside the EU’,  report carries, with regard to the
                                                                                              as reported”, the Ministry of  maximum peaks in waiting
                                                                                              Home Affairs slammed in its  times registered at Lisbon
                                                                                              official statement.          Airport”.
                                                                                              The statement elaborated that  According to the Ministry of
                                                                                              that afternoon, between 3pm  Home Affairs, during the first
                                                                                              and 5pm, “13 non-Schengen    half of 2018 the average waiting
                                                                                              flights departed from Humberto  time for flights from third
                                                                                              Delgado Airport with         countries was 11 minutes in
                                                                                              approximately 2,550          arrivals and three minutes in
                                                                                              passengers. At the same time,  departures.
                                                                                              four flights arrived carrying 593  It said analysis carried out on
                                                                                              passengers, and the maximum  June data reveals an average
                                                                                              waiting time recorded        waiting time of 14 minutes in
                                                                                              (provisional data) in departures  arrivals and four minutes in
                                                                                              peaked at 3.50pm, at         departures, the Ministry said,
                                                                                              approximately 30 minutes”.   adding that in the case of EU
                                                                                              The Ministry went on to explain  citizens, “waiting times are
                                                                                              that borders and immigration  even shorter, especially those
                                                                                              authority SEF has “met the   using automatic systems
                                                                                              increase in air traffic and  (RAPID)”.
                                                                                              passenger flow, and other    However, just last week Lisbon
                                                                                              challenges, with a           Mayor Fernando Medina
                                                                                              reinforcement of personnel and  weighed in on the apparent
      Transport Minister Pedro Marques pictured here going through security at Lisbon’s Humberto Delgado
      Transport Minister Pedro Marques pictured here going through security at Lisbon’s Humberto Delgado
      Transport Minister Pedro Marques pictured here going through security at Lisbon’s Humberto Delgado
      Transport Minister Pedro Marques pictured here going through security at Lisbon’s Humberto Delgado  adjustments to periods of  state of affairs at Lisbon airport,
      Transport Minister Pedro Marques pictured here going through security at Lisbon’s Humberto Delgado
      Airport. The government has reacted angrily to question marks raised over the efficiency of airport
      Airport. The government has reacted angrily to question marks raised over the efficiency of airport
      Airport. The government has reacted angrily to question marks raised over the efficiency of airport
      Airport. The government has reacted angrily to question marks raised over the efficiency of airport  greater movement”.  saying he was “very concerned”
      Airport. The government has reacted angrily to question marks raised over the efficiency of airport
      immigration services contained in an independent report. (Photo: Lusa/André Kosters)
      immigration services contained in an independent report. (Photo: Lusa/André Kosters)
      immigration services contained in an independent report. (Photo: Lusa/André Kosters)
      immigration services contained in an independent report. (Photo: Lusa/André Kosters)    It said SEF has reinforced all air  by the goings on.
      immigration services contained in an independent report. (Photo: Lusa/André Kosters)
                                                                                              border points with 69 inspectors  Mayor Medina described the
                                                                                              since the start of June.     frequent complaints of overly-
              nder the headline ‘This  “The usual 45 minutes’ delay to  doing nothing in the arrivals.  Lisbon Airport received an extra  long waiting times and delays as
              place is run by      leave [the airport], one official  This place is run by amateurs”.  36 SEF inspectors; Faro 13,  “to be expected” as the airport is
              amateurs. Photos from  stamping passports from     Lisbon airport and its       Porto 16, Ponta Delgada two  “at bursting point”, brought on, in
      Uan angry passenger’,        outside the EU, it’s a joke”, the  increasingly long queues and  and Funchal two.       his opinion, by a “lack of
      DN’s piece was illustrated with a  unnamed American citizen,  nerve-frayingly lengthy waiting  “With this reinforcement, which  decisions, over the years”, to
      picture submitted by an      author of the photo, is quoted as  times at passport control and in  runs until September 30, 212  avoid the current scenario.
      unidentified passenger, who  having said in comments cited  departures have made        SEF inspectors are currently  In Medina’s view, more public
      claimed that just one passport  by the newspaper, adding “the  headlines more than once in  working at border control  investment should have been
      control booth was operating at  passengers queuing up are  recent months.               operations at Lisbon Airport”,  made to expand and increase
      Lisbon airport on a busy Sunday  losing it, this is absolutely  “Today, Sunday 15 July, from  the Ministry stressed, saying  capacity at Humberto Delgado
      afternoon.                   inconceivable, two people     3pm and 5pm, between eight   that despite the “sporadic   Airport a long time ago.
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