Page 19 - The Portugal News - Online Issue
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                                                                      Business                                      The Portugal News • 16 Feb 2019 19


       Consumer healthcare complaints total 2,500



       in 2018                  Deco, a consumer rights association in Portugal, received some 2,500 complaints about healthcare services in the country
                                Deco, a consumer rights association in Portugal, received some 2,500 complaints about healthcare services in the country
                                Deco, a consumer rights association in Portugal, received some 2,500 complaints about healthcare services in the country
                                Deco, a consumer rights association in Portugal, received some 2,500 complaints about healthcare services in the country
                                Deco, a consumer rights association in Portugal, received some 2,500 complaints about healthcare services in the country
                                last year, with 60 percent of them relating to the private sector, it said.
                                last year, with 60 percent of them relating to the private sector, it said.
                                last year, with 60 percent of them relating to the private sector, it said.
                                last year, with 60 percent of them relating to the private sector, it said.
                                last year, with 60 percent of them relating to the private sector, it said.
             he volume of      There is “still great   compliance with quality  on waiting time in accident  campaign ‘Health to those  have less access to
             complaints has    difficulty in recognising and  parameters generates  and emergency       who are entitled’, with the  information.
             remained fairly   exercising rights on the  compensation for       departments and in health  goal of “giving consumers  Deco has prepared
      Tconstant for the        part of consumers,      consumers,” she said.    centres, as well as in the  knowledge about their  explanatory videos on the
      last three years and,    particularly with regard to  “That still doesn’t happen  quality of the service  rights as health users,  various rights of users of
      according to Carolina    the right to complain,”, said  in health. It is important that  provided.  allowing a fuller exercise  health services that will be
      Gomes, a legal expert at  Carolina Gomes, adding  consumers have the      About 60 percent of the  [of these] and more    available online as well as
      Deco, while the healthcare  that this makes consumers  necessary literacy to be  complaints relate to the  enlightened behaviour in  being shown on monitors
      sector is not the one that  “less demanding” in a  demanding.”            private sector, according to  the health system,”  in some pharmacies and
      generates the most       sector “with so many or  According to Gomes,     Deco.                   explained Gomes. The    health centres, through
      complaints, that “does not  more requirements” than  complaints in the    To empower users of     campaign is aimed at all  partnerships with the
      mean that it is a sector  others.                healthcare sector received  health services, Deco on  users, including “the most  relevant sector
      without problems”.       “In other sectors, non-  by Deco essentially focus  Monday launched the  vulnerable groups”, who  associations.      TPN/Lusa
      Galp Energia profit up 23 percent to €707m


        Portuguese oil and gas       In the fourth quarter of 2018,  to boost capital investment  percent to 12 percent in 2019,  interest, taxes, depreciation
      company Galp saw its profits  the profit decreased 42 percent  around €1 billion in 2019 while  while the average aggregate  and amortisation (EBITDA)
      rise 23 percent to €707 million in  in annual terms to €109 million  oil and gas production is set to  rate of growth in the 2018-20  should be between €2.1 billion
      2018 compared to the previous  (€44 million in IFRS).      grow by between 8 percent and  period should be between 12  and €2.2 billion euros in 2019
      year, driven by new oil and    The earnings before interest,  12 percent - a lower rate of  percent and 16 percent, Galp  and more than €3 billion from
      natural gas exploration       taxes, depreciation and      increase than that recorded in  said. In 2018 production rose  2020, with growth driven by
      platforms in Brazil, the company  amortisation (EBITDA) in 2018  2018.                  15 percent to an average annual  international activity. In 2018,
      announced on Monday.          increased by 24 percent in     In a statement to Portugal’s  value of 107,300 barrels of oil  Galp had EBITDA of €2.2
        In a statement to the market  annual terms to €2.2 billion,  securities market commission,  equivalent (boe) daily.  billion.
      regulator, Galp Energia reported  almost two thirds of which came  the CMVM, the company laid out  Operating profit should  Estimated organic capital
      that the adjusted annual net  from exploration and production  its projections for 2019 and  increase by a compound annual  investment is seen at around €1
      income totalled €707 million, 23  activities, a business that was  2020 “following the update of  growth rate of 10 percent to 15  billion per year in 2019 and
      percent more than in 2017, and  responsible for less than half of  the macroeconomic and  percent for the period 2018-20,  2020, following 2018’s total of
      increased by 24 percent to €741  the group’s total EBITDA the  operational context”.    with the last year in the series  €899 million, which included the
      million, according to         previous year, the company     Total working interest     seeing a rise of 2 percent to €1.6  payment of €103 million for the
      International Financial Reporting  said.                   production of oil and gas is  billion, according to the company.  acquisition of new assets in
      Standards (IFRS).              In related news, Galp expects  expected to increase by 8   Adjusted earnings before   Brazil.                                        TPN/Lusa
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